Video PD
Customized Onboarding Solution
Pixl.ai Video PD solutions enhance conversion rates by assessing customers from key business perspectives. We provide a secure, personalized, and seamless onboarding experience to maximize value and engagement.
Pixl.ai’s Video PD
Boost conversion rates with Video PD, enabling businesses to assess customers from key strategic perspectives. We deliver a secure, personalized, and seamless onboarding experience that drives trust and efficiency
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How Video PD Works
Step 1: Schedule
The agent sets up a virtual meeting and sends an invitation via email or SMS.
Step 2: Verify
Customers join the call and authenticate their identity using OTP or facial recognition.
Step 3: Validate
The agent verifies the customer’s geo-location and asks predefined questions.
Step 4: Upload
Customers submit or display required documents during the call.
Step 5: Capture
The agent records necessary images and videos for verification.
Step 6: Finalize
The agent reviews the details and determines the customer’s status.
Benefits Of Video PD
Smart Customer Assignment
Connect customers with the right agent quickly, reducing wait times and showing their queue position.
Secure Verification & Fraud Prevention
Verify customer identity, documents, and location to ensure only the right person joins the call, preventing fraud.
Personalized Conversations
Engage customers with tailored discussions that meet their unique needs, making interactions more meaningful.
Session video Recording
Capture complete session footage to ensure transparency, quality assurance, and regulatory compliance.
Transcript Summary
Provide agents with a detailed record of the interaction and an instant summary that highlights key points, making review and auditing faster and more efficient.
Report Generation
Instantly produce comprehensive session reports and download them as secure PDF files for documentation and audits.
Live transcript translation
Video PD enables real-time understanding between agents and customers, regardless of the language spoken.
Live Location Detection
Fetch customers’ real-time location instantly. Ensure accurate verification and prevent location-based fraud during the session.
Document Capture with ai- enabled ocr
Enables agents to instantly capture customer-presented documents during the session, ensuring accurate and seamless verification.
Real-Time Face Matching
Instantly compare a customer’s face with their verified image for fast and secure authentication.
Admin Login with RBAC
Empower administrators to add users and agents, assign roles, and control access through a secure Role-Based Access Control system.
Boost conversion rates with Video PD, enabling businesses to assess customers from key strategic perspectives. We deliver a secure, personalized, and seamless onboarding experience that drives trust and efficiency.
Personal Loan Discussions
Instantly evaluate a borrower’s creditworthiness and loan purpose through secure video interactions.
Account Opening
The agent records necessary images and videos for verification
Remote Agent Training
Upskill and empower agents with interactive training sessions from anywhere.
Review Calls & Exit Interviews
Conduct performance reviews and exit discussions effortlessly through Video PD.
Customer Support
Transform traditional in-person meetings into hassle-free remote assistance for faster resolutions.
NRI/NRE Onboarding
Eliminate geographical barriers and enable smooth, remote onboarding for international customers.